SLA
Service Level Agreement
Remmstech can offer flexible service level agreements (SLA’s). To cover the windows, the response and the repair times are updated each time that you use your unique business needs change, as well as when the levels of service required. Remmstech technical support engineers are available 24/7/365. You can use an alarm for the ticket by telephone or by e-mail.
Remmstech provides the most cost-effective solutions. Due to the flexible service level agreements (SLA’s), internal L3, and opportunities for the provision of maintenance services for servers, storage systems, network devices, and then tap library, we can reduce the cost of an existing contract by 30-70%.
OUR ADVANTAGES
Experience
We are serving for the last 20 years. We served a broad range of industries and clients.
Expertise
We have 30+ certified engineers around the globe. Our concern is to be single point of contact for all IT related services
Affiliations
We are partners with multiple OEMs and Top Tier Technology providers.
24/7 Support
We have the best and dedicated 24/7/365 local support services for all your IT needs.
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